ACCESSIBILITY STATEMENT
Guiacostadelaluz.es has committed to making its website accessible, in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and applications for mobile devices in the public sector. This accessibility statement applies to the website https://jovasorteos.com:
COMPLIANCE STATUS
This website is partially in accordance with RD 1112/2018 due to the exceptions and the lack of conformity of the aspects indicated in the following point.
CONTENT NOT ACCESSIBLE
The content listed below is not accessible for the following reasons:
- Lack of compliance with RD 1112/2018
- There is audiovisual content that does not include audio description or alternative means [Requirement number 1.2.3 Audio description or alternative means] and recorded audio description [Requirement 1.2.5 Audio description (Recorded)].
- There could be specific editing code errors on some web page. [4.1.1 Processing]
- There may be some UI components that are not labeled correctly. [4.1.2 Name, function, value]
- disproportionate burden
PREPARATION OF THIS STATEMENT OF ACCESSIBILITY
This statement was prepared on May 17, 2023. The method used to prepare the statement has been a self-assessment carried out by the body itself.
OBSERVATIONS AND CONTACT DETAILS
You can make communications about accessibility requirements (article 10.2.a of RD 1112/2018) such as:
inform about any possible breach by this website transmit other difficulties in accessing the content formulate any other query or suggestion for improvement regarding the accessibility of the website through the contact form of this website or through the telephone number ( +34) 91 212 76 20.
You can present:
- Complaint regarding compliance with the requirements of RD 1112/2018 or Request for accessible Information regarding:
-Contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4.
-Contents that are exempt from compliance with accessibility requirements for imposing a disproportionate burden.In the Request for accessible information, the facts, reasons, and request that make it possible to verify that it is a reasonable and legitimate request must be clearly specified. Complaints and claims regarding accessible information will be made through the electronic headquarters, and will be received and processed by the Information Systems area of Red.es.
APPLICATION PROCEDURE
If, once a request for accessible information or complaint has been made, it has been rejected, the decision is not agreed, or the response does not meet the requirements set forth in article 12.5, the person concerned may initiate a claim. Likewise, a claim may be initiated in the event that the period of twenty business days has elapsed without having obtained a response.
The claim can be filed through the Generic Instance of the Electronic Headquarters of the Ministry of Economic Affairs and Digital Transformation, as well as in the rest of the options included in Law 39/2015, of October 1, on the Common Administrative Procedure of Administrations Public. Claims will be received and processed by the Ministry's Services Inspection Department.
OPTIONAL CONTENT
This portal is designed to be able to change the size of the text and the color, as well as the background of the page through the standard configuration options of the browsers. If you want to change the font size of the text in the main graphic browsers, use the following menus:
- Internet Explorer, Mozilla, and Firefox: View > Text Size
- Opera: View > Zoom
- Safari: View > Make Text Bigger
- Chrome: Control the current page > Text size
- To resize everything on the page:
- Ctrl + + to increase it
- Ctrl + – to decrease it
- Ctrl + 0 restores the original size of the text
If what you want is to cancel the style sheet or modify the color of the text, you can consult the page How to Change Text Size or Colors of the WAI, which can be read translated into Spanish in How to change the size of the text or colors?